Justin's HOPE healthcare tumblelog

“We had started looking for a better way of doing things,” she said. “Initially, the focus really was on protecting the institution. But it quickly moved to the next level of putting the patient and the patient’s family at the top of the equation.”

I interviewed Steve on my blog on May 3rd and we have been discussing and working on this topic for several years. I admire his dedication and honesty in leading the way by setting a precedent of full disclosure following an adverse medical event and putting the patient first. Our goal is to instill the courage to do the right thing and they did that at the Lexington VA quietly.